유폰 영어수업(3) how to deal with if there is an unexpected accident on the tour.

Let's begin. Before that, maybe we met in the morning, right?

You can practice about your test. You can tell me about it. Okay. Thank you.

This time my subject is how to deal with if there is an unexpected accident on the tour.

 

First, as a tour guide, first respond calmly and to prevent panic.

Oh, panic. And they should find out the situation, why it happened and what is this. And then gather the information about the situation. It helps to understand the situation.
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 Then check the casualties or check the how bad it is like casualties or injuries if there is casualties or injuries call the 911 immediately and then And then if there is injuries, provide the first aid. And then make sure all of the tourists to move to some safe places away from the dangerous sites.
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 then report this accident to the authorities and agency and if it needed call the police and ask them come to come to come coming call the police to come like that yes call the police to come and check all make sure all the patients get the tour list is is safe then if it needed support them support them their mentally yes support mentally and and if it's possible take photo of the accident or scene, it will help the police to understand the situation and check if it is possible to continue the tour.
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 If it's not possible, adjust the itinerary 

 

Yes, this is it. Wow. Well, thank you so much, Giri, for sharing that answer. And I guess, yeah, we had the class like a couple of hours ago. I remember it now while you were saying your answer.

 

But first, we're going to have some of your sentences here. Earlier, you said they should find out the situation. Why is it happened? You can simply say they should find out what happened. 

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 You can just simplify your sentence there. Okay. And then you said here that 

It helps to understand the situation. That is correct. 

You can also say that clarify. It helps clarify the situation. 

 

Yes. And when we say support them mentally, you can also say provide emotional support. 

Provide emotional support. Emotional support is more common than support mentally. 

 

If you want to say this, take a photo of the scene. 
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Or sometimes you can say, make a documentation of the scene. 

 

The foreigners often faces challenges when they shop in Korea because it's hard to get the information of the products and the price because many stores doesn't support the language, the foreign languages.
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And also they don't, also they can't use the specific credit card or their mobile payment in Korea.
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 And also it is hard to understand if the products label Label support only Korean so they don't understand or they don't know what is in there and how to use it, and sometimes it is hard to refund the tax so because the less foreign language support.
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If it's fixed, more foreigners can enjoy shopping in Korea. Yes, that is correct.

 

Okay, so thank you so much for giving those sentences there. And we can have this expression. You said that it's hard to get the information of the product of the price, right? You can simply say it's hard to get the price of the products. It's hard to get the price of product. Yes, very clear. And if you say mobile payment, you can also say electronic payment. Electronic payment. Okay. Yes, that is clear.

 Well, a while ago, I also forgot this sentence that you said, check how bad it is. To make it better, you can say, assess the severity of the scene. Assess the severity of it. What is this? Yes. When we sayseverity, this means how bad it is. That's why. So it is more formal and it's better to do it in the interview. Okay. Thank you very much. You can see the sentences, Kiri. Have a good day again. You too. Have a good day. Bye.